3x Speed to Closure at a Major Academic Health Center

When the new Privacy Officer joined this Academic Health Center, the organization was still using inefficient and time-consuming spreadsheets and faxes to report and track HIPAA privacy incidents — and they didn’t have a viable method to manage business associate agreements.

After hearing about CompliancePro Solutions (CPS) at a recent seminar, a colleague tipped her off about CPS’s capabilities. She contacted CPS, they walked her through the program, and she said, "It was instantaneous. I knew I had to have it."

Other software the team had reviewed in the past was complicated with large learning curves. CPS’s solution was "incredibly user friendly." The price was right also. She stated that it is the first thing she would not remove from their budget.

With CPS solutions, the team went from taping together spreadsheet printouts of privacy incidents and privacy breaches to an electronic reporting system that generates reports with minimal effort. This method also grants them the ability to see, at a glance, what departments have the most breaches.

The team can now easily track pending investigations — particularly important because they must close investigations in less than 60 days. With CPS, they’ve been able to close most within 16 or 17 days.

Privacy Incident Management · Business Associate Tracking · Privacy Risk Assessments · Privacy Policy Template Library