Customer Outcomes · Live deployments · Real proof

Live in production. Live with customers.

Genzeon Platforms isn't a roadmap. CMS validated us through WISeR. Microsoft hosts us at HIMSS as a Strategic HLS Partner. UiPath selected us to deliver the prior authorization solution at the launch of their healthcare agentic AI suite. Below: the deployments, the customer stories, and the named customers behind the platform.

Live deployments

Three signals from three audiences.

CMS validated the platform. Microsoft validated the partnership. UiPath validated the team. Each on their own terms, in their own venues, in 2026.

CMS · Live since Jan 2026

WISeR Medicare deployment

Genzeon Platforms is one of six commercially available PA platforms processing Medicare FFS prior authorizations under the CMS Wasteful and Inappropriate Service Reduction Model. Working with Novitas Solutions in the New Jersey market since January 2026. The reference deployment for federal health-program AI — sovereign-deployable, audit-ready, clinician-in-the-loop on every adverse decision.

See WISeR deployment
Microsoft · HIMSS 2026

Strategic HLS Partner with Microsoft

Microsoft invited Genzeon as a Strategic HLS Partner to HIMSS 2026 to showcase PES One on Microsoft Healthcare Agent Service. We delivered a joint theater exhibition at the Microsoft Innovation Theater on patient engagement, and met directly with Microsoft's Partner GM, Health AI — who leads the Healthcare Agent Service business — to expand PES One's roadmap on top of HAS.

See PES One on HAS
UiPath · ViVE 2026

UiPath selected Genzeon for healthcare PA solution

When UiPath launched their healthcare agentic AI suite at ViVE 2026 in February, they selected Genzeon to deliver the prior authorization solution — citing the WISeR Medicare deployment and platform expertise as the qualification. The team UiPath chose for this engagement is Genzeon Platforms' 10x Talent — the same population that built HIP One and stood up the WISeR deployment.

Read UiPath's announcement

Genzeon Platforms delivers prior authorization on HIP One or on the UiPath platform, depending on customer preference. Same team, same regulatory rigor, two delivery vehicles. The platform you embed depends on what your stack already runs on.

Customer stories

Named customers. Quantified results.

Published case studies from production deployments. No gating. Customers named where they agreed to be named; results quantified where the numbers exist.

CPS One — Privacy & Compliance

Anderson Healthcare

Manual privacy processes, eliminated.

A 144-bed acute-care regional network in southwestern Illinois moved off spreadsheet-and-fax incident tracking. Director Ashley Brown: "The implementation of CPS One has been a significant time saver. The ability to customize and manage documentation centrally has transformed our privacy program."

Read the case study →

North Kansas City Hospital

Privacy program efficiency, boosted.

A 451-bed acute-care hospital replaced internal file-share tracking for HIPAA breaches with structured, OCR-aligned investigation workflows. Karen Reynolds, MBA, RHIA, CHPS: "The customer service is exceptional. CPS has given us a boost to our efficiency, organization and culture of safety."

Read the case study →

Knowtion Health

Risk assessments, streamlined.

A machine-learning RCM company moved off paper risk assessments. Denitsa Pocheva-Smith, Esq., CHC, Assistant General Counsel: "It really helps us collect the information and have it available to us in a user-friendly way. We can pull reports, we can see trends — it's all in one place."

Read the case study →

Academic Health Center

3x speed to closure.

A 900-physician academic health center cut HIPAA investigation cycle time from 60 days to under 17. "It was instantaneous. I knew I had to have it. It is the first thing that I would not remove from my budget." — Privacy Officer (anonymized).

Read the case study →

Academic Medical Center

Bouncing back from a breach.

After a 500+-patient breach, a 150-location, 10,000-employee AMC replaced a homegrown privacy tool with SaaS-based incident management and automated risk assessments. "Operating without a solution like [CompliancePro Solutions] is like asking the business to operate without Word or Excel." — HIPAA Privacy Officer.

Read the case study →

Six-hospital Healthcare Network

Privacy, security, and compliance — unified.

A two-person privacy team running a six-hospital, 80-clinic network during an EHR transition. Documentation, assessments, incidents, disclosures, and compliance tracking unified on one platform. Privacy Team Lead: "I tend to distrust vendors. I usually feel like I'm being pushed into something, but this experience was different."

Read the case study →

PES One — Patient Engagement

Case study · PES One

Academic medical center — 40% IVR containment

An 18-month PES One deployment that redefined patient services at a large midwestern academic medical center. Voice and digital channels working in concert. Empathy guardrails on every interaction. Live agent warm-handoff when warranted. The CDIO summary: PES One "considers the full patient journey and intelligently balances automation with human interaction. The adaptability of the experience was the number one differentiator."

See PES One
What customers say

Privacy officers. CDIOs. Operators.

Quotes from people whose names are public. Their evaluation of Genzeon Platforms is on the record.

"PES One is a complete ecosystem — not a collection of disconnected tools. It considers the full patient journey and intelligently balances automation with human interaction. The adaptability of the experience was the number one differentiator for our health system."

Chief Digital and Information Officer, Executive VP
Large Academic Medical Center, Midwest

"The implementation of CPS One has been a significant time saver. The ability to customize and manage documentation centrally has transformed our privacy program."

"CompliancePro is a tremendous timesaver to keep every busy Privacy Professional organized."

Stephanie Musso-Mantione
Chief Information Privacy & Security Officer
Stony Brook University Hospital

"The reports and graphs are very customizable and user-friendly."

Lisa Whitacre
HIM & Patient Information Privacy Officer
Lee Health

CompliancePro is the legacy product name for what is now CPS One.

Get in touch

Build on the platform CMS, Microsoft, and UiPath already chose.

A 30–45 minute walkthrough with the team that built it. Live demo environments running on real clinical guidelines. Bring the use case you want to test.

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Case study

How a federal innovation model met production reality in 90 days.

A long-form report on the first 90 days of the CMS WISeR Model in New Jersey. 12,609 PA cases. 100% three-day TAT. Sub-1-day turnaround for 90% of standard cases by April 2026.

Read the WISeR case study →