CUSTOMER OUTCOMES · CPS ONE · ACADEMIC MEDICAL CENTER

Bouncing Back from a Breach: An AMC Implements Privacy Automation

How a 150-location, 10,000-employee academic medical center moved off a homegrown privacy tool after a 500+-patient breach.

Schedule a CPS One demo Explore CPS One →
Workflow modernization

Homegrown → SaaS

Internal IT no longer carrying the maintenance burden for a privacy tool built outside engineering.

Reporting and analytics

Pattern detection

Convenient dashboards and insightful reports surfaced common violations and high-incident areas.

Case-data integrity

No lost files

Documented case files no longer randomly missing — every record reachable.

Risk assessment workflow

Manual → automated

Largely manual risk assessments replaced with efficient, effective automated assessments.

About the organization

Academic Medical Center.

An academic medical center system spanning nearly 150 locations throughout a southern state, employing more than 10,000 employees — making it the state’s largest employer. Together with its health sciences university, the organization provides world-class healthcare across a broad range of specialties.

What they needed

To upgrade a homegrown, outdated solution that internal IT reluctantly supported — following a breach affecting more than 500 patients.

What they implemented

CompliancePro’s SaaS solution to track and respond to all HIPAA privacy incidents.

What they gained

The ability to run reports, streamline workflows, easily extract and analyze data, and make improvements based on data.

The story

After a breach that affected more than 500 patients, this academic medical center decided it was time to replace a clunky, out-of-date solution originally built by a non-programmer. The replacement: a SaaS platform that turned manual privacy workflows into structured, analyzable operations.

After suffering a breach that affected more than 500 patients, this academic medical center decided it was time to replace their clunky, out-of-date solution that was originally built by a non-programmer. With the lack of automation, the medical facility’s workflows were inefficient and time-consuming. They were also losing random documented case files and had no way to extract and analyze data.

The healthcare organization called on CompliancePro Solutions to help. CPS’s automated solution streamlined the facility’s workflows, boosting efficiency and accuracy. Now armed with convenient dashboards and insightful reports, the AMC had the power to pluck data and analyze it to reveal telling patterns — the kind that help avoid issues and make improvements based on common violations or high-incident areas.

The organization could also now leave behind their largely manual risk assessments for more efficient, effective automated assessments. Documentation gaps closed. Workflows shortened. The privacy team gained the operational data they needed to direct future investments — technology, training, controls — against the issues actually showing up in the data.

"Operating without a solution like [CompliancePro Solutions] is like asking the business to operate without Word or Excel."

HIPAA Privacy Officer
Academic Medical Center
CPS One modules deployed

Privacy Incident Management · Privacy Risk Assessments · Security Risk Assessments

See it on a real privacy program

Live walkthrough with the team that built the platform.

A 30–45 minute working session against your real use case. Bring an open OCR audit, a stalled BAA process, or an AI vendor risk question.

Schedule a CPS One demo Back to CPS One