Efficient Risk Assessment Process at Knowtion Health

Knowtion Health had been managing all their risk assessments and incident tracking on paper and spreadsheets. This manual process was cumbersome, particularly when they needed to extract a specific data set. Their growing organization needed to "get to the next level" with a reliable, efficient way to perform formal risk assessments and document privacy and security incidents.

CompliancePro Solutions walked Assistant General Counsel and HIPAA Privacy Officer Denitsa Pocheva-Smith and her team through the entire assessment process using CompliancePro’s automated SaaS solution and shepherded the team through the assessment questions, making notes and observations.

Once the reports were produced, the team reviewed them and was able to triage the issues the assessment revealed. Denitsa said, "It was a process of us walking through it together. And then taking that information and internally following up on it. It wasn’t [CPS CCO] Kelly just doing it on his own, coming back with a report."

The collaboration helped them zero in on what mattered. The platform’s structure — rule-aligned, automated, organized — gave Knowtion the operational backbone to scale its compliance posture alongside its product.

Privacy Risk Assessments · Security Risk Assessments · Privacy Incident Management